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Zain Calls – Number Masking
Zain Calls – Number Masking is a secure communication solution that instantly connects two parties while ensuring privacy through temporary virtual numbers. This facilitates real-time, time-sensitive communications without revealing personal contact information.
Features
  • Secure Cloud PBX with Number Masking Engine: Ensures secure and private communication through a cloud-based Private Branch Exchange (PBX) with a Number Masking Engine.
  • UC Features for HD Voice, Video, Messaging, and Presence: Provides Unified Communications (UC) features, including high-definition voice, video, messaging, and presence.
  • Auto Attendant, Call Transfer, and Conference Calling: Includes auto attendant for automated call handling, call transfer, and conference calling capabilities.
  • Call Continuity Between Wi-Fi and Cellular Networks: Ensures seamless call continuity when transitioning between Wi-Fi and cellular networks.
  • Voicemail, Call Logs, Reporting & Analytics: Offers voicemail functionality, detailed call logs, and comprehensive reporting and analytics tools.
  • Integration with Microsoft Active Directory or Mac Address Book Contacts: Integrates with Microsoft Active Directory or Mac address book contacts for streamlined communication.
Benefits
  • Cost-effective
    Cloud storage eliminates the need for expensive hardware and maintenance, resulting in reduced overall costs.
  • Protects personal contact information
    Zain Calls – Number Masking safeguards personal phone numbers, ensuring privacy and security.
  • Enhanced customer experience
    The use of local caller IDs creates a more personalized and positive customer experience, leading to increased satisfaction.
  • Increased Productivity
    Successful calls generate positive outcomes, such as sales, creating growth opportunities for businesses and serving as a powerful marketing tool.
FAQ
What is Zain Calls - Number Masking?

Zain Calls – Number masking is a feature that allows you to hide your phone number and display a different number to the person you are calling. This can help protect your privacy and prevent unwanted calls.

How does Zain Calls - Number Masking work?

Zain Calls – Number Masking works by assigning a virtual number to the caller, which is then displayed to the receiver instead of the actual phone number. This virtual number is usually provided by a third-party service provider.

What packages Zain Calls - Number Masking offer?

Zain Calls – Number Masking offers two packages: Voice Plus and UC Plus, along with several add-ons, such as conferencing, advanced Recording, Call Accounting & Control and more.

Can Zain Calls - Number Masking be used for business purposes?

Yes, Zain calls – Number masking can be a useful tool for businesses. For example, it can help protect the privacy of your employees by allowing them to make work-related calls without revealing their personal phone numbers.

What industries use Zain Calls - Number Masking?

Zain calls – Number Masking is used in a wide range of industries, including e-commerce, ride-sharing, food delivery, and healthcare.

Is Zain Calls - Number Masking legal?

Yes, Zain calls – Number Masking is legal as long as it is used for legitimate purposes. It is commonly used by businesses to protect the privacy of their customers and employees.

Solution Packages and Prices
Zain Calls - Number Masking Packages Price per User per Month Features
Voice Plus 69 SAR • Cloud PBX with Number Masking Engine for secure and private calling.
• Six party audio conferencing and invite to active conference for collaboration.
• Unified Communications with powerful UC features such as HD voice and call continuity between Wi-Fi and Cellular.
• Secure and intuitive platform with fully encrypted media and signaling, single sign-on, and global office support.
• Call monitoring, quality and usage reporting and analytics, voicemail with message waiting indicator, and missed call notifications.
UC Plus 349 SAR • Up to 2 devices can be connected to the same extension with one IP SIP-based Desktop Phone and one Softphone (Mobile or PC).
• Full chatting and status presence with powerful UC features including HD Voice and Video, messaging, presence, and Message Alerts.
• Screen sharing with a consistent user interface across Windows, Mac, iOS, and Android.
• Message synchronization across all devices with video calls supporting 1080p HD.
• IM and presence with IM conferencing (group chat) and corporate chat rooms.
• Windows only: Microsoft Outlook integration with file transfer support and silent network installation.

Add-Ons

Item Description Pricing Options Selling price
Multi-Level IVR (one time charge per Customer) One time charge 1,999 SAR
Advanced Recording/Reporting Per Ext 19 SAR
Screen Capture Per Ext 19.99 SAR
Call Accounting & Control Per Ext 10 SAR
Outbound Dialing capabilities with customizable fields one time charge per Customer 1,999 SAR
Caller ID Masking Per Ext 12.00 SAR
Microsoft Teams interconnect Per Ext 30 SAR
Note: The prices are VAT excluded